What Information We Collect and Why
When you open an account with eplay24, we collect the information needed to verify your identity — your name, date of birth, email address, and a government-issued ID scan. This is a legal requirement under state-level regulations in eligible states, not a choice we made arbitrarily.
-
1
When you fund your account through PayPal, Venmo, or a Play+ prepaid card, we record the transaction reference, amount, and timestamp — we do not store your full PayPal credentials or Venmo login details on our servers. Your debit card number is tokenized through our payment
-
2
processor; we never see the raw digits. We also collect device data — browser type, IP address, and session length — to detect unusual login patterns and protect your account from unauthorized access. If you contact our support team, that conversation is logged and retained so
-
3
we can follow up accurately. All data collection serves a specific purpose: identity verification, fraud prevention, payment processing, or account support. We do not sell your personal information to third parties for marketing purposes.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.